FAQ
Find elegant answers to your most common beauty questions.
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Due to hygiene and safety regulations, we do not accept returns or exchanges on opened or used makeup items. If your order arrives damaged or incorrect, please contact us within 7 days of delivery at semoralondon@gmail.com. Our team will be happy to assist you with a replacement or refund.
We appreciate your understanding and are committed to ensuring your experience with Semora London is exceptional.
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Most customers notice visible improvements in hydration and glow within days. Consistent use enhances long-term benefits.
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Orders are processed with care and typically delivered within 7 business days. You’ll receive a tracking link as soon as your package ships.